Privacy Policy

Last Updated: December 22, 2024

At Sonaara ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Services").

By using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with these practices, please do not use our Services.

1. Information We Collect

1.1 Information You Provide

  • **Registration Information:** name, email, phone number, date of birth, gender
  • **Profile Information:** photos, interests, preferences, bio, and other optional details you choose to provide
  • **Location Data:** current location, preferred meeting areas
  • **Communication Data:** messages, feedback, support inquiries
  • **Device Information:** device type, operating system, browser type (if applicable)

1.2 Automatically Collected Information

  • **Usage Data:** app interactions, features used, time spent, referral URLs
  • **Technical Data:** IP address, unique device identifiers, access times
  • **Location Data:** GPS, Wi-Fi access points, cell towers, approximate and/or precise location as permitted by your device settings
  • **Cookies and Tracking Technologies:** we may use cookies, web beacons, and similar technologies to collect and store information about your use of our Services

2. How We Use Your Information

  • **Provide and Maintain Our Services:** operate, troubleshoot, and improve the Services
  • **Personalize Your Experience:** match you with potential connections based on location and preferences
  • **Verify Identity and Prevent Fraud:** confirm user identities, detect suspicious activity
  • **Communications:** send important notifications, updates, and safety alerts
  • **Improve Our Services:** analyze usage to develop new features and enhance user experience
  • **Ensure Platform Safety and Security:** monitor activities to maintain a secure environment
  • **Compliance and Legal Obligations:** adhere to applicable laws, respond to lawful requests

3. Information Sharing and Disclosure

3.1 Visible to Other Users

Your profile information, including photos, first name, age, bio, and general location (e.g., city), is visible to other users in your vicinity.

3.2 Service Providers

We may share your information with trusted third-party vendors and service providers who assist us in:

  • Hosting and maintaining our Services
  • Processing payments and transactions
  • Analytics, metrics, and performance monitoring
  • Customer support and communications
  • Security and fraud prevention

These providers only access your information as needed to perform their duties and are obligated to protect it and use it solely for the purposes for which it was disclosed.

3.3 Legal Compliance and Protection

We may disclose your information to law enforcement, government authorities, or third parties if required by law or if we believe such disclosure is necessary to:

  • Comply with legal obligations or regulatory requests
  • Protect the rights, property, or safety of Sonaara, our users, or the public
  • Investigate and defend against legal claims or allegations

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Services if such a transfer occurs and becomes subject to a different privacy policy.

3.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This may be shared with partners, advertisers, or for general business analysis.

4. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from your home country. We take steps to ensure that appropriate safeguards are in place to protect your information, including implementing standard contractual clauses where required by law.

5. Data Security

We implement industry-standard security measures to help protect your data. This includes:

  • Encryption of data in transit and at rest where feasible
  • Regular security assessments and penetration testing
  • Access controls and authentication measures
  • Ongoing monitoring for suspicious activities

However, no method of data transmission or storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to provide our Services, fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account, but certain information may be retained for legal, compliance, or security reasons.

7. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws:

  • **Access and Correction:** You may access, update, or correct your information by logging into your account or contacting us.
  • **Deletion:** You may request that we delete your data. We will review and respond to your request as required by law.
  • **Objection and Restriction:** You may object to or request restrictions on processing of your personal information under certain circumstances.
  • **Data Portability:** You may request a copy of your data in a structured, machine-readable format.
  • **Withdraw Consent:** Where we rely on consent for processing, you can withdraw consent at any time; however, withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise your rights, please contact us at info@sonaara.com. We may request additional information to verify your identity before processing your request.

8. Do Not Track

Our Services do not currently respond to "Do Not Track" (DNT) signals. You can configure your browser settings to block cookies or notify you when a cookie is being set.

9. Location Services

Our Services require access to your location to function properly. You can adjust your device or browser settings to control how and when location data is shared. Please note that restricting location data may affect the functionality of certain features.

10. Children's Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

11. Changes to This Privacy Policy

We may update this Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated Policy within our Services, and/or by other appropriate means. Your continued use of the Services after any changes become effective constitutes acceptance of those changes.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

info@sonaara.com